Simpatico Modern-Day Matchmaking ("Simpatico," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with us, including through our website, intake forms, registry participation, events, communications, and services (collectively, the "Services").
This Privacy Policy should be read together with the Simpatico Client Agreement. If there is a conflict, the Client Agreement governs with respect to the Services.
We may collect personal information you voluntarily provide, including:
· Name, age, contact information (email, phone)
· Demographic and preference information relevant to matchmaking
· Relationship goals, lifestyle information, values, and interests
· Photographs you choose to submit
· Intake questionnaires, interviews, and feedback
· Communications with Simpatico (email, text, phone, video)
· Event attendance information
You are not required to provide all information requested; however, certain information may be necessary to participate in specific Services.
When you interact with our website, we may automatically collect limited technical information such as:
· IP address
· Browser type and device information
· Pages visited and time spent
This information is used for basic website functionality, security, and performance analytics.
We may receive limited information from third parties only when necessary to provide Services, such as:
· Background screening or personality assessment providers (if included in your Service level and with your consent)
· Other professional matchmakers facilitating a specific introduction
We use personal information to:
· Provide and manage matchmaking and registry services
· Conduct intake, interviews, and profile creation
· Facilitate curated introductions with your consent
· Provide dating guidance and feedback
· Coordinate dates or events
· Communicate with you about Services
· Maintain safety, integrity, and quality of Services
· Comply with legal obligations
We do not use your information for unrelated advertising, mass marketing, or data brokerage.
Your identifying information is never shared with a potential match without your consent. Non-identifying attributes (such as age range, interests, or general background) may be shared first to gauge mutual interest, consistent with your Service level.
We may share information with trusted service providers who assist us in operating our business (e.g., scheduling tools, secure data storage, payment processors). These providers are permitted to use information only as necessary to perform services for us.
In limited cases, Simpatico may collaborate with another professional matchmaker to facilitate a potential introduction. Information shared is limited to what is reasonably necessary for that purpose and subject to client consent.
We may disclose information if required by law, court order, or legal process, or to protect the rights, safety, or property of Simpatico, our clients, or others.
· We do not sell personal information
· We do not rent or trade client lists
· We do not use personal information for third-party advertising networks
· We do not provide information to data brokers
Once you choose to share information directly with a match (including via text, email, social media, or in person), Simpatico does not control and is not responsible for how that information is used or disclosed by the other party.
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Information may be securely deleted or anonymized when no longer needed.
Depending on your location, you may have the right to:
· Request access to personal information we hold about you
· Request correction of inaccurate information
· Request deletion of information, subject to legal and contractual obligations
· Withdraw consent for future introductions
Requests may be made by contacting us at the email address below. We may need to verify your identity before fulfilling certain requests.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act ("CCPA"), as amended. Simpatico does not sell or share personal information for cross-context behavioral advertising.
You may request access to or deletion of personal information by contacting us. We will not discriminate against you for exercising your privacy rights.
Simpatico Services are intended for adults age 18 and older. We do not knowingly collect personal information from individuals under 18.
We may update this Privacy Policy from time to time. Updates will be effective when posted, and the effective date will be revised. Material changes will not retroactively apply without notice where required by law.
If you have questions about this Privacy Policy or our privacy practices, please contact:
Email: melynda@simpaticomatchmaker.com